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Dreamforce 2019: The Key Takeaways

Dreamforce is a four-day event held yearly bringing together the entire Salesforce community.

Dreamforce started way back in 2003 and today, it is much more than just a conference. It is quite an experience.

Right from keynotes to visionary thinking sessions, it is a really empowering four days.

In the course of the event, attendees get the following opportunities:

Learn More: You can transform your career completely with the help of numerous breakout sessions, certification and training options, demos and people who help you grow.

Get the Inspiration: Innovative minds from around the world attend Dreamforce to excite, inspire as well as motivate people.

Give Back to the World: Rather than just taking, you can also give back something by being a volunteer.

Enjoy: Well, it is not just work, but attending these events is fun too. Right from dance parties to selfies with friends, there are loads of fun-filled options.

Let us now have a look at the key takeaways of Dreamforce 2019.

Customer 360 Data Manager

Marc Benioff, the co-CEO and Chairman of Salesforce shared the vision to achieve SSOT or Single Source of Truth, wherein data across an organisation will connect and work as a cohesive system. This involves bringing together data from customer service, sales, commerce, marketing and external sources for delivering single Salesforce ID to each customer.

Collaboration of Tableau and Salesforce to Strengthen Capabilities

Earlier in 2019, Salesforce acquired Tableau, the data visualisation tool.

Marc Benioff announced the aim of this acquisition to be strengthening of analytics, business intelligence and data visualisation. Though many expected a lot of Tableau, we still do not have a clear picture where exactly Tableau will fit in Salesforce.

Well, this is good news for the customers who are not looking for too much tampering of the tool!

Einstein Voice Enhancements

Einstein, the machine learning platform of Salesforce is all set to help users better analyse as well as predict business performance.

The capabilities of Einstein include

  • natural language understanding
  • voice input
  • voice output
  • intelligent interpretation.

Last year, Einstein Voice Assistant was introduced for allowing customers make queries of Salesforce data using voice command. Now, it has been extended to Einstein Voice Skills.

Dreamforce 2020

In the Salesforce Ecosystem, Dreamforce occupies a really significant role.

This year, due to Covid-19, Dreamforce, for the first time in 17 years, will be held virtually.

Though this appears unfortunate to some, people around the world, who are unable to gather for the conference, physically, will get the opportunity to attend the virtual meet.

Dreamforce will take place from 9th to 12th November 2020.

Usually Dreamforce events are organised in San Francisco, but this year, you can be a part of the event right from your living room if you have a robust internet connection!

Well, in this virtual meet, you will probably miss the parties organised in the Dreamforce campus. If you are a first timer, you have no other option apart from looking forward to 2021!  

For more details on Dreamforce 2020, check out on their FAQ.

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